Privacy Policy

Privacy Policy

Introduction

Welcome to https://dubai-quad-bike.terratrek.net (hereinafter referred to as “Dubai Quad Bike” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in accordance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Total Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://dubai-quad-bike.terratrek.net
  • Any applications or services provided through our platform
  • Interactive features and tools on our websites
  • Communication channels initiated by us, such as newsletters, emails, phone calls, and text messages (SMS)

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links or integrations on our site. These external entities have their own privacy policies, and we encourage you to review them before using their services.

Processing Activities

This Privacy Policy outlines the ways in which Dubai Quad Bike processes personal data when users:

  1. Utilize our applications and services as authorized users.
  2. Visit our websites that are subject to this Privacy Statement.
  3. Engage with us through communications, including newsletters, emails, calls, or texts/SMS.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details associated with your account creation, such as username, email address, and password.
  2. Payment Information: Payment details used for transactions on our platform.
  3. Financial Information: Data related to your financial status or transactions, including bank account numbers (if shared).
  4. Purchase Information: Records of products or services purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for the purpose of improving user experience and analytics.
  6. Location Data: Information about your geographic location when you interact with our website or services (with your consent).
  7. Feedback: Comments, reviews, or responses provided by users to enhance our services.
  8. Social Media Information: Data from social media platforms when users choose to log in through these accounts on our platform.
  9. Product Information: Details about products viewed, added to cart, or purchased on our e-commerce site.

We gather this data through various methods: user input forms, account settings, browsing interactions, analytics tools, and third-party service providers. Additionally, some personal data may be provided to us by users explicitly or through their use of third-party services.

Cookies

Dubai Quad Bike uses cookies to enhance user experience and improve our services. Cookies are small text files stored on your browser that serve different purposes:

  1. Strictly Necessary Cookies: Essential for navigating our website and using its features, ensuring basic functionalities.
  2. Preference Cookies: Remembering user preferences and settings to provide a personalized experience.
  3. Analytics Cookies: Tracking anonymous usage data to analyze trends, perform measurements, and understand the performance of our site.

Users can control non-essential (or tracking) cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. The retention periods vary depending on the type of data and its usage:

  • Account information and transaction records are typically retained for a period of 7 years due to legal requirements and financial record-keeping.
  • Analytics data may be stored indefinitely, but only in an aggregated and anonymized form.
  • Personal data associated with marketing communications is usually kept for 24 months after the last interaction.

Upon request or when no longer required, we will delete or anonymize your personal data, unless retention is necessary for legal purposes.

Your Rights

Depending on your jurisdiction and local data protection laws, you have certain rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: The right to have inaccurate or incomplete personal data corrected.
  • Erasure (Right to be Forgotten): In some cases, you can ask for the deletion of your personal data.
  • Restriction: You may limit our processing of your data in certain circumstances.
  • Portability: The ability to receive a copy of your personal data in a structured, commonly used format.
  • Objection: Oppose the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your data rights does not adversely affect your relationship with us.

To exercise these rights or if you have any data-related queries, please contact our Privacy Team via email at [email protected] or by post to the address provided below. We will respond to your requests as quickly as possible and within legal time frames.

Changes to Policy

Dubai Quad Bike reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via our website, and updated policy versions will be readily accessible on our privacy page. We encourage users to review this page periodically for the latest information.

Contact Information

For all privacy-related inquiries, feedback, or requests, please contact us:

  • Email: [email protected]
  • Postal Address: Dubai Quad Bike Privacy Team, [Address], [City], [Country]